Motorola Solutions Service Elite Specialist
Our designation as a Motorola Service Elite Specialist certifies that Skywave Communications, Inc. meets Motorola’s high level of service requirements including accreditation as a Certified Service Center by an industry recognized institution and compliance with Motorola’s internal Environmental Health and Safety policy. In addition, Motorola requires that a minimum number of Skywave technicians achieve certification and meet rigorous training requirements necessary to perform certain services on both new and existing Motorola radio systems and subscribers.
Certified Service Center
Certified Service Center (CSC) status places Skywave Communications, Inc. in the elite network of service centers that consumers turn to for quality assurance. The Certified Service Center program is designed as a tool to help consumers find quality service centers, to help electronics appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.
To be eligible for the Certified Service Center™ program, Skywave Communications, Inc. agrees to adhere to ten requirements that have been developed by representatives of all facets of the service industry. These requirements cover facility service ability; code of conduct; test equipment and tools; customer service and warranty policies; management ability; technician certifications, licensing, insurance and professional appearance of workers and the business.
Motorola Solutions Partner
Recognized as one of the best channel programs in the industry, PartnerEmpower enables Motorola Solutions partners to intimately understand Motorola products and services, develop deep technical expertise, and become experts in serving the complex needs of your industry. With rich experience in government and enterprise solutions development, implementation, integration, professional services and fulfillment, Skywave, as a Motorola PartnerEmpower partner, is truly an extension of Motorola Solutions’ business. The combination of Motorola products with Skywave Communications, Inc.’s solutions-focused expertise brings you an exceptional business advantage through end-to-end solutions that provide access to essential real-time information.
New York State Women Owned Business Enterprise
Skywave Communications, Inc. is certified as a New York State Women Owned Business Enterprise (WBE). The Empire State Development’s Division of Minority and Women’s Business Development issued a Women Business Enterprise (WBE) designation to Skywave Communications, Inc pursuant to New York State Executive Law, Article 15-A.
City of Boston, Massachusetts Woman Owned and Small Business Enterprise
Skywave Communications, Inc. is certified as a Woman Business Enterprise (WBE) and Small Business Enterprise (SBE) with the City of Boston, Massachusetts. Small and local businesses are the lifeblood of Boston’s vibrant economy. Skywave is listed in the city of Boston’s SLBE/MWBE Directory.